Privacy Policy

• Account and contact details such as your name, mobile number, delivery address, and password in securely protected form.
• Order information, including purchased products, selected options, delivery details, totals, and order status.
• Review information such as rating, name, review text, and guest email where required.
• Messages, photos, or other information you send to customer support.
• Limited technical information, such as IP-related security data, used to protect the service and prevent review abuse.

• Process, confirm, deliver, and support your orders.
• Create and secure your account and order history.
• Respond to product, delivery, return, and refund requests.
• Moderate reviews and maintain trustworthy public content.
• Prevent fraud, abuse, and unauthorized access.
• Maintain and improve storefront performance and reliability.

The site uses essential browser storage and cookies to keep you signed in, maintain security, remember your cart, and support core storefront functions.

Disabling essential storage may prevent account, cart, or checkout features from working correctly.

We share only the information reasonably needed with delivery, hosting, media-storage, security, and other service providers that help operate the store. Delivery partners receive the details needed to complete your order.

Information may also be disclosed when required by applicable law or to protect customers, Rose Elegance, or the public. We do not sell personal information.

Approved reviews may display the reviewer's name, avatar, rating, comment, and verified-purchase status. Guest email addresses are kept private and are not included in the public review.

Do not include mobile numbers, addresses, passwords, or other sensitive information inside a public review.

We use reasonable technical and operational safeguards to protect personal information. No internet service can guarantee absolute security.

Information is retained for as long as reasonably needed to provide the service, maintain order and support records, prevent abuse, and meet applicable legal obligations.

You may contact us to ask about, correct, or request deletion of your personal information, subject to records we must retain for orders, security, dispute handling, or legal obligations.

We may update this policy when our services or obligations change. The latest version and update date will remain available on this page.